Customer Service & Repair
To speak with a RSI Customer Service Representative call 1-502-267-6768 or toll free at 1-800-367-4506. Monday through Friday 9 AM – 6 PM EST.
Or contact us via E-mail: customerservice@radiosound.com
Radio Sound Inc. manufactures products for the following Powersports manufacturers: Harley-Davidson, Polaris/Victory, Arctic Cat, Kawasaki, Yamaha, Honda, and Bombardier/Can-Am.
Under Warranty
If your Radio Sound entertainment or communication product is still under the manufacturer's factory warranty please contact your local dealer directly.
Out of Warranty
Flat rates are available for some model service. If your model isn't listed in the tables below or if your product has sustained physical damage due to an accident or abnormal wear, please phone Customer Service for an estimate.
Harley-Davidson Standard Repair Rates
We can repair Harley-Davidson entertainment and communication products from model year 1988 - 2005.
| Products by Model Year | Rate | Products by Model Year | Rate |
| Radios 1988-1997 | $225 | Headsets | $75 |
| Radios 1998-2005 | $200 | Amplifiers | $125 |
| Console Pods 1989-1997 | $200 | CD Changer | $175 |
| Transceiver (CB) 1989-1997 | $200 | Hand Microphone | $50 |
Victory Standard Repair Rates
| All Model Years | Rate | All Model Years | Rate |
| Vision Radio | $175 | Transceiver CB | $150 |
| Cross Country Radio | $150 | XM | $125 |
| Cross Country Display | $125 | Headset | $50 |
Arctic Cat Standard Repair Rates
| All Model Years | Rate |
| GMRS Transceiver | $125 |