Customer Service & Repair
To speak with a RSI Customer Service Representative call 1-502-267-6768 or toll free at 1-800-367-4506. Monday through Friday 9 AM – 6 PM EST.
Or contact us via E-mail: customerservice@radiosound.com
Radio Sound Inc. manufactures products for the following Powersports manufacturers: Harley-Davidson, Polaris/Victory, Arctic Cat, Kawasaki, Yamaha, and Honda.
Under Warranty
If your Radio Sound entertainment or communication product is still under the manufacturer's factory warranty please contact your local dealer directly.
Out of Warranty
If the factory warranty is no longer valid then please contact Radio Sound Customer Service for a repair estimate.
Harley-Davidson Out of Warranty Sound System Repair Information
We can repair Harley-Davidson entertainment and communication products dating back to model year 1988. (Please confirm your component by model year using the chart below) If your product has sustained physical damage due to an accident or abnormal wear then please phone Customer Service for an estimate.
H-D Standard Repair Rates
| Products by Model Year | Rate | Products by Model Year | Rate |
| Radios 1988-1997 | $225 | Headsets | $75 |
| Radios 1998-2005 | $200 | Amplifiers | $125 |
| Console Pods 1989-1997 | $200 | CD Changer | $175 |
| Transceiver (CB) 1989-1997 | $200 | Hand Microphone | $50 |
Repair Rates are effective May 18th