Customer Service & Repair

To speak with a RSI Customer Service Representative call 1-502-267-6768 or toll free at 1-800-367-4506. Monday through Friday 8 AM – 5 PM EST.
Or contact us via E-mail:

Radio Sound Inc. manufactures products for the following Powersports manufacturers: Harley-Davidson, Polaris/Victory, Arctic Cat, Kawasaki, Yamaha, Honda, and Bombardier/Can-Am.

Under Warranty

If your Radio Sound entertainment or communication product is still under the manufacturer's factory warranty please contact your local dealer directly.

Out of Warranty

Flat rates are available for some model service. If your model isn't listed in the tables below or if your product has sustained physical damage due to an accident or abnormal wear, please phone Customer Service for an estimate.

Harley-Davidson Standard Repair Rates

We can repair Harley-Davidson entertainment and communication products from model year 1988 - 2005.

Products by Model Year Rate Products by Model Year Rate
Radios 1988-1997 $275 Headsets $75
Radios 1998-2005 $250 Amplifiers $150
Console Pods 1989-1997 $250 CD Changer $175
Transceiver (CB) 1989-1997 $225 Hand Microphone $50

Victory Standard Repair Rates

All Model Years Rate All Model Years Rate
Vision Radio $175 Transceiver CB $150
Cross Country Radio $150 XM $125
Cross Country Display $125 Headset $50

Arctic Cat Standard Repair Rates

All Model Years Rate
GMRS Transceiver $125
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